Frequently Asked Questions

Below you will find some of the most frequently asked questions related to trip planning to Clifton Hill Resorts in Niagara Falls

  1. Do you allow pets in the attractions on Clifton Hill?
    • Pets are not permitted, with the exception of service animals. Service animals are welcomed in most locations; however, our rides are not equipped or designed for the accessibility or safety of service animals.
       
  2. Do you offer any discounted group rates
    • Group Rates are available for groups of 15 or more. For information and rates call our Group Sales office at 1-800-801-8557 or visit the Group Sales Section.
       
  3. Can we substitute or change any of the attractions offered in the Fun Pass?
    • Sorry, the pass contents cannot be substituted or changed.
       
  4. What if I don’t want all of the attractions listed in the Fun Pass? Is there a different rate?
    • Sorry, the pass contents cannot be adjusted or changed from the package offer. You can purchase individual attractions at the retail rate.
       
  5. How do we purchase the Fun Pass?
    • The Fun Pass can be purchased at anyone of the attractions listed in the pass! The Fun Pass can be purchased on this site in our tickets section.
       
  6. Where are the Fun Pass attractions located?
    • All of the attractions are located on Clifton Hill in Niagara Falls, Canada. Click on our property map section to view.
       
  7. If we don’t visit all of the attractions in one day is the Fun Pass still valid?
    • Yes, you can use the pass for up to one year after purchase. Also, the pass entitles a single use per attraction.
       
  8. What are the ages for Children?
    • Children are considered 12 years and under (3 years to 12 years)
       
  9. Are there any ages that are free?
    • 2 and under are free – With the Fun Pass they do not get tokens for the Great Canadian Midway.
       
  10. What are accepted forms of payment for attractions tickets/passes?
    • Payments accepted: Canadian or American Currency, Debit Cards, Visa, Master Card, American Express, Travelers’ Cheques (with proper ID)
       
  11. Do you have any age restrictions for your rides?
    • There are no age restrictions, but height restrictions.
      • Niagara SkyWheel; Children under 42” in height must be accompanied by an adult. 
      • XD Theater; Children must be over 36” to ride. 
      • Ghostblasters; Children under 42” in height must be accompanied by an adult. 
         
  12. Is the Niagara SkyWheel wheelchair accessible?
    • Yes it is. Two gondolas are accessible and there is a portable ramp to enable the wheel chair to enter the gondolas. 
      Each gondola is rated for over 1,300 lbs and the seats fold up and out of the way to allow for a wheelchair. If there are other people in your party, one seat could be put down to allow for seating. The width of the access between the doors is 28". 
  13. What is the Great Canadian Midway?
    • The Great Canadian Midway is an entertainment complex that offers 70,000 square feet of fun and will provide hours of entertainment for the entire family. You will find the newest in video simulation games, interactive and hi-tech video games, arcade games, pool tables, air hockey, and much more. When you play redemption games, tickets can be won and redeemed for awesome prizes.
       
  14. What is the admission fee for the Great Canadian Midway?
    • There is no admission charge – just the cost of tokens to play redemption, video and arcade games.
       
  15. How many tokens do the games take?
    • Most games take between 1-4 tokens to play.
       
  16. Where can we purchase tokens to play the games?
    • Tokens for games can be purchased in machines located throughout the Midway. Visit the midway cashiers for extra saving and deals
       
  17. What method of payment can we use to purchase tokens?
    • The Token Machines take cash only. If you are paying with a credit card or debit card, you can purchase tokens at the Information Booth or Prize Booth.
       
  18. Is Movieland wheelchair accessible?
    • Yes, Movieland is wheelchair accessible.
       
  19. How long does it take to go though Movieland?
    • It takes approximately 30 – 40 minutes to go through the museum.
       
  20. Is Ghost Blasters wheelchair accessible?
    • Sorry, it is not Wheelchair accessible.
       
  21. Is XD Theater wheelchair accessible?
    • Yes, it is wheelchair accessible.
       
  22. How many people can this attraction accommodate?
    • The XD Theater seats 18 people at a time.
       
  23. Is Dinosaur Adventure Golf wheelchair accessible?
    • No, it is not wheelchair accessible, although Galaxy Golf is.
       
  24. How long does it take to play 18 holes of golf?
    • Time to allow: 30 – 60 minutes
       
  25. Is Galaxy Golf wheelchair accessible?
    • Yes, it is wheelchair accessible, there is an elevator to get to the lower level.

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